When the ambient temperature is below 10°C, the S.S filter and the coffee cup absorb heat very strongly, it is recommended to insert an empty pod + S.S filter rinse for the first cup, which warms the cup and heats the pod and the S.S filter.

Long press the large cup button for 60-90s (7-12oz) don't relax until it reaches your desired capacity, release the button and the coffee maker will automatically remember the capacity setting, next time just short press it

The leakage at the pods is related to the improper use of capsules and coffee powder, please use the capsule model recommended by KOTLIE, please choose 15g of fine salt size and compact coffee powder, and clean the filter bowl in time.

The coffee maker makes a loud noise and vibrates slightly when it is first run. This is normal for a 19 bar pump. The noise will diminish with use.

Please be assured that this is a normal pressure relief of the machine and that the hot water is not waste water and can be used again,Please keep the water tank water is always above 300ml